Hostess Resume

Resume Writing: Examples and Tips

Hostess

Hostess Resume Example

Julie Johnson
Experienced Hostess

123 Main Street, Anytown, USA

555-123-4567 | [email protected]

Resume Summary:

Extremely experienced and professional hostess with over 15 years of experience in the restaurant industry. Proven track record of creating a welcoming and efficient atmosphere for guests, while maintaining a positive attitude and delivering exceptional customer service. Highly organized and adaptable, able to handle high-pressure situations with ease. Fluent in Spanish and French.

Professional Experience:

The Palazzo Restaurant – Head Hostess (2015-Present)

  • Welcome and seat guests, ensuring a positive first impression and excellent service throughout their dining experience
  • Create and maintain seating charts, reservations, and wait lists
  • Train and supervise host/hostess staff, ensuring a smooth and efficient front of house operation
  • Handle guest complaints and resolve issues in a timely and professional manner

La Boulangerie Café – Senior Hostess (2010-2015)

  • Greeted and seated guests, taking reservations and managing wait lists
  • Communicated with kitchen and wait staff to ensure timely service and accurate orders
  • Assisted with training and scheduling of new host/hostess staff
  • Maintained cleanliness and organization of the front of house area

Hilton Garden Inn – Hostess (2005-2010)

  • Warmly greeted guests and directed them to appropriate dining areas
  • Assisted in coordinating events and special occasions at the restaurant
  • Managed reservations and wait lists, maintaining accurate guest information
  • Interacted with guests in a friendly and professional manner, providing excellent customer service

Education:

  • Associate’s Degree in Hospitality Management – University of Arizona (2001-2004)

Professional Skills:

  • Exceptional customer service and communication skills
  • Proficient in reservation and seating software
  • Strong leadership and training abilities
  • Excellent problem-solving and conflict resolution skills

Personal Qualities:

  • Friendly and welcoming demeanor
  • Ability to multitask and stay organized in a fast-paced environment
  • Reliable and punctual

Languages:

  • Fluent in Spanish and French

Interests:

In my free time, I enjoy traveling to new countries, trying new foods, and practicing yoga.

Jane Doe
123 Main Street | New York, NY 10001 | (123) 456-7890 | [email protected]

Hostess

Friendly and organized junior hostess with excellent customer service skills and a passion for creating a welcoming atmosphere for guests. Proven ability to handle high volume and fast-paced environments while maintaining a positive attitude.

Professional Experience

Hostess at ABC Restaurant | New York, NY | January 2018 – Present

– Greet and seat guests, ensuring they have a positive first impression of the restaurant

– Manage reservations and waitlist, utilizing effective communication and time management skills

– Assist servers with table set up and maintaining cleanliness of dining area

– Collaborate with team members to ensure exceptional customer service for all guests

Hostess at XYZ Cafe | New York, NY | May 2017 – December 2017

– Greeted and seated guests, providing menu recommendations and ensuring a smooth dining experience

– Managed take-out orders and handled cash transactions with accuracy and efficiency

– Maintained a clean and organized host stand, effectively managing phone calls and messages

– Assisted with training new hostess team members on procedures and customer service standards

Hostess at DEF Bistro | New York, NY | August 2016 – April 2017

– Welcomed and seated guests, ensuring their needs were met throughout their dining experience

– Developed knowledge of menu items to provide accurate recommendations to guests

– Communicated effectively with kitchen staff to ensure timely and accurate delivery of food

– Assisted with hosting private events, managing reservations and coordinating with event planner

Education

Bachelor of Science in Hospitality Management

New York University | New York, NY | September 2013 – May 2017

Professional Skills

Customer service

Time management

Communication

Teamwork

Personal Qualities

Friendly

Organized

Positive attitude

Adaptable

Languages

English (Fluent)

Spanish (Intermediate)

Interests

Traveling

Cooking

Photography

 

How to Write a Hostess Resume: Introduction

Welcome to the ultimate guide to crafting a killer CV for the dynamic role of a Hostess! Your CV is your first chance to make a lasting impression on potential employers, so it’s important to get it right. But let’s face it, CV writing can be as exciting as watching paint dry (no offense to painters out there, we appreciate your craft). That’s why I’m here to help you spice up your CV game with some expert tips and a touch of humor along the way.

If you’re wondering how to make your CV stand out among the sea of applicants, look no further. You’ve hit the jackpot with this guide! But first things first, let’s talk about CV titles. They may seem like a minor detail, but trust me, they can make a big impact. You want your CV title to be tailored to the role of a Hostess, highlighting your key skills and experience. So instead of a generic title like “Jane Doe’s CV,” go for something like “Experienced Hostess with a Flair for Customer Service.” See the difference?

But what are the key skills that every Hostess should have in their arsenal? I’m glad you asked! As a Hostess, you need to be the ultimate multitasker, juggling a variety of tasks with ease. This means excellent communication skills, the ability to remain calm under pressure, and a knack for problem-solving. Oh, and did I mention the importance of a friendly and welcoming demeanor? Customers should feel like they’re being welcomed into your home when they walk through the door. So let’s make sure your CV reflects these skills in a clear and concise manner.

In this article, I’ve scoured the internet and tapped into my expert knowledge base to bring you the most relevant and precise tips on crafting the perfect CV for a Hostess. So buckle up (or should I say fasten your seatbelt?) and get ready to dive into the world of CV writing for the hospitality industry. Let’s make your CV a masterpiece that will unlock the secrets to landing your dream job as a Hostess. Are you ready? Let’s go!

Resume Title

In this section, you’ll find powerful resume title examples tailored to different professions and experience levels. Use these samples for inspiration to optimize your application and stand out.

“Experienced Hostess with Exceptional Customer Service Skills”

“Highly Organized Hostess with 5+ Years of Event Planning Experience”

“Friendly and Efficient Hostess with a Background in Fine Dining”

“Outgoing Hostess with Excellent Communication and Multitasking Abilities”

“Seasoned Hostess with Strong Interpersonal Skills and Attention to Detail”

Resume Sumary / Profile

The resume summary — or ‘About Me’ section — is your chance to make a strong first impression in just a few lines. Discover powerful examples that grab recruiters’ attention and showcase your top skills and strengths.

Name: Rachel Miller
Summary: Experienced Hostess with exceptional customer service skills and a passion for creating a welcoming environment. Utilizes strong communication and multitasking abilities to ensure smooth and efficient service for customers. Proactive team player with a positive attitude and a track record of delivering excellent dining experiences.

Name: John Smith
Summary: Results-driven Hostess with 3 years of experience in the hospitality industry. Skilled in managing reservations, seating arrangements, and guest inquiries to ensure customer satisfaction. Proven ability to handle high-pressure situations with ease and maintain a professional demeanor at all times. A reliable and resourceful team member with a strong attention to detail.

Name: Emily Johnson
Summary: Friendly and outgoing Hostess with a background in event planning and coordination. Highly organized with a keen eye for detail, ensuring all guests are seated and served in a timely manner. Proactively addresses any guest concerns and provides excellent customer service. Experienced in working with diverse clientele and creating a welcoming atmosphere for all.

Name: David Lee
Summary: Enthusiastic and adaptable Hostess with excellent interpersonal skills and a strong work ethic. Proficient in managing a fast-paced and high-volume restaurant environment. Able to prioritize tasks and handle multiple responsibilities, such as greeting and seating guests, coordinating with servers, and managing reservations. Diligent in maintaining a clean and organized work area to ensure a pleasant dining experience for guests.

Key & Personal Skills

“Recruiters highly value both technical skills and personal strengths. Discover the most relevant ones for this job and select those that best showcase your profile.”

Key Skills Most Sought-After Qualities
1. Communication 1. Friendliness
2. Customer Service 2. Professionalism
3. Multitasking 3. Adaptability
4. Time Management 4. Punctuality
5. Problem Solving 5. Positive Attitude
6. Organization 6. Teamwork
7. Interpersonal Skills 7. Attention to Detail
8. Conflict Resolution 8. Customer Oriented
9. Sales Skills 9. Leadership
10. POS System Knowledge 10. Stress Management

Resume Tips

Customize Your Resume for Each Job Posting

Recruiters use Applicant Tracking Systems (ATS), so make sure your CV includes relevant keywords from the job description. Adjust your skills and experience sections to align with the company’s needs.

Highlight Your Administrative Superpowers

Being an admin assistant is all about efficiency! Emphasize skills like time management, organization, and attention to detail. Use metrics to show impact (e.g., “Reduced scheduling conflicts by 30% through better calendar management”).

Keep Your Resume Clean and Professional

Use a clean format with clear headings and bullet points. Avoid overloading your CV with fancy fonts or colors—stick to a simple, readable layout.

Showcase Your Time Management Skills

Administrative assistants juggle multiple tasks at once. Show examples of how you successfully managed deadlines, prioritized workloads, and improved efficiency.

Emphasize Tech Skills

Today’s admin assistants need more than just Microsoft Word knowledge! Highlight experience with scheduling tools (Google Calendar, Outlook), CRM software, or bookkeeping tools like QuickBooks.

Include Soft Skills

Admins are the backbone of any office, so show off your communication, problem-solving, and teamwork abilities. Hiring managers love candidates who can keep an office running smoothly!

Interview Questions

  • What previous experience do you have in customer service?
    Answer: I have 3 years of experience working as a hostess at XYZ restaurant where I was responsible for greeting and seating customers, taking reservations, and ensuring a smooth dining experience for guests. I also have experience working in retail where I interacted with customers, handled transactions, and resolved any concerns they had.

 

  • How would you handle a difficult customer or situation?
    Answer: In my previous experience, I have encountered difficult customers who were unsatisfied with their service. In these situations, I remained calm, listened to their concerns, and offered solutions that would meet their needs. For example, I offered a complimentary appetizer or drink to make up for any issues they experienced.

 

  • How would you manage a busy restaurant with a long waitlist?
    Answer: I have experience working in high-volume restaurants and have been trained to efficiently manage a waitlist. I would first communicate the estimated wait time to the guests and offer them the option to wait or leave their contact information for a call back when a table becomes available. I would also regularly check in with guests and update them on their status to ensure they feel informed and valued.

 

  • What are your strengths as a hostess?
    Answer: My strengths as a hostess include my excellent communication skills, attention to detail, and ability to multitask. I am able to effectively communicate with guests and coworkers, ensuring a pleasant and efficient dining experience. I am also highly organized and can handle multiple tasks simultaneously, such as answering phones, greeting guests, and managing reservations.

 

  • How do you handle a mistake you made on a reservation?
    Answer: If I made a mistake on a reservation, I would take responsibility for my error and apologize to the guest. I would then work to find a solution, such as offering a different reservation time or working with the kitchen to accommodate any dietary restrictions. I would also ensure to learn from my mistake and take steps to prevent it from happening in the future.

The position of Hostess involves welcoming and engaging with guests at various establishments such as restaurants, hotels, and events. The main mission of a hostess is to ensure that customers have a positive experience and feel comfortable during their visit. This includes greeting and seating guests, answering questions, and providing information about the establishment. Hostesses may also be responsible for managing reservations, coordinating with restaurant staff, and assisting with other tasks as needed.

Career development for a hostess may include opportunities for promotion to a head hostess or front of house manager role, which involves overseeing a team of hostesses and managing daily operations. Some may also choose to pursue further education or training in hospitality management to advance their career.

The salary range for a junior hostess can vary depending on location and establishment, but typically begins around $9-12 USD per hour. Senior hostesses with more experience and in management positions can earn around $15-20 USD per hour.

1. What format should I use for my resume when applying for a Hostess position?
When writing a resume for a Hostess position, it is best to use a chronological or combination format. A chronological format highlights your relevant work experience in reverse chronological order, starting with your most recent job. This format is great if you have a steady work history in the food service industry. A combination format is a mix of both chronological and functional formats. It allows you to showcase your skills and accomplishments, as well as your work experience. This format is ideal if you are changing careers or have gaps in your work history.

2. What skills should I highlight on my Hostess resume?
As a Hostess, you should highlight your customer service, communication, and organizational skills. These skills are essential in this role as you will be interacting with customers on a daily basis, managing reservations and seating arrangements, and ensuring smooth operations in the front of the house. Additionally, emphasizing any experience in the food service industry, event planning, and multitasking can also be valuable for a Hostess position.

3. How should I showcase my experience on a Hostess resume?
When showcasing your experience, be sure to focus on your accomplishments, rather than just listing job duties. Use action verbs and be specific about your contributions in previous positions, such as managing busy seating times, handling customer complaints, or coordinating events. Additionally, be sure to include any experience supervising or training other employees, as well as any recognition or awards received for exceptional service.

4. Do I need to include a cover letter with my Hostess resume?
While a cover letter is not always required, it is highly recommended for a Hostess position. A well-written cover letter allows you to introduce yourself and highlight why you are the best fit for the job. It also gives you the opportunity to expand on your skills and experience, as well as express your enthusiasm for the position and the company. Use the cover letter as a way to make a great first impression on potential employers.

5. Should I include references on my Hostess resume?
It is not necessary to include references on your resume, but you should have a list of references available upon request. In general, it is best to provide professional references who can speak to your character, work ethic, and skills related to a Hostess position. This can include previous supervisors, colleagues, or teachers. When listing references, be sure to ask for their permission and provide their full name, job title, contact information, and a brief description of your relationship with them.

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