Hospitality & Tourism is where wanderlust meets service. Think hotels, resorts, restaurants, tour operators, theme parks, event venues, travel agencies etc. It’s fast-paced, people-centred, and driven by experiences. Every touchpoint from check-in to checkout, from meals to memos, matters. If you love interacting with people, solving problems in real time, and delivering memorable service — this sector is made for you. Below: CV templates & role examples like Hotel Manager, Front Office Supervisor, Tour Guide, Event & Conference Coordinator, Travel Consultant etc.
$ 49,999
Average Salary
5%
Annual Sector Growth
148,000
Job offer
258,000
Companies
Recovery & labor shortages: Post-pandemic recovery continues, but many hospitality businesses report staffing challenges—especially for service roles, housekeeping, front-desk, and kitchen staff.
Rising wages & benefit pressure: To attract/retain staff, many hotels/restaurants are increasing wages, improving benefits, and providing incentives. (Not always uniformly, but this is a growing trend.)
Technology & guest experience innovations: More use of contactless check-in/out, automation, apps, digital concierge, augmented reality tours, smarter booking systems.
Sustainability & experiential tourism: Guests increasingly care about eco-friendly practices, local / authentic experiences, CSR, and sustainability (waste reduction, energy usage, local sourcing).
Flexible operations / hybrid offerings: Blending food service + delivery/take-out, offering remote work amenities, adapting spaces for events, co-working, etc., to make properties more versatile.
Guest service & communication skills (both in person & digital)
Operations management & efficiency (managing staff, scheduling, cost control, inventory)
Adaptability & problem solving (peak seasons, unexpected events, high turnover)
Digital tools & tech literacy (reservation systems, property management systems, booking tools, mobile / online platforms)
Multitasking & teamwork, plus cultural sensitivity (because hospitality/tourism deals with diverse guests, cultures, expectations)